<p>CSDP and BANYANBSG will jointly deliver a series of Gap Assessment Tune-Ups that analyze specific service lifecycle management areas to determine how companies can maximize and automate their data, processes, and technology. The assessments include: SERVICE DELIVERY OPTIMIZATION ASSESSMENT – Examines either a company’s field service management or customer support operations to identify gaps and areas of efficiency that can save significant time and money. REVENUE LEAKAGE ASSESSMENT– Focuses on gaining clarity on Service Level Agreements (SLA) and contractual terms and conditions to uncover where the service organization might be over/-under-delivering on service. SERVICE/REVERSE LOGISTICS ASSESSMENT – Focuses on optimizing the aftermarket supply chain processes of manufacturers including areas like logistics, depot, product returns, and recycle/reclaim</p>